Legal
Privacy Policy
1. INTRODUCTION
At UPDATE.NGAFRICA (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal data is processed responsibly, securely, and lawfully.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, purchase our products, interact with us, or otherwise engage with our business.
This Policy is issued in compliance with the Nigeria Data Protection Act, 2023 (NDPA) and any other applicable data protection laws.
2. INFORMATION WE COLLECT
Depending on your interaction with us, we may collect the following categories of personal information:
Personal Information
- Full Name
- Residential Address
- Business Address
- Email Address
- Telephone Number
- Date of Birth
- Gender
- Occupation
- Nationality
- Identification Documents
Financial Information
- Bank Details
- Payment Information
- Transaction History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Cookies
- Location Information
- Website Usage Data
Business Information
- Company Name
- Job Title
- Business Registration Details
- Business Contact Information
3. HOW WE COLLECT INFORMATION
We collect information when you:
- Visit our website
- Register an account
- Purchase our products or services
- Contact us
- Subscribe to newsletters
- Apply for employment
- Participate in surveys
- Attend Company events
- Submit forms
- Communicate through social media
Information may also be collected automatically through cookies and similar technologies.
4. PURPOSE OF PROCESSING
We process personal information for purposes including:
- Providing our services
- Delivering products
- Managing customer relationships
- Processing payments
- Responding to enquiries
- Improving our services
- Marketing (with consent where required)
- Recruitment
- Legal compliance
- Fraud prevention
- Security monitoring
- Business administration
- Risk management
5. LEGAL BASIS FOR PROCESSING
We process personal data based on one or more of the following lawful grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests
- Performance of tasks in the public interest (where applicable)
6. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to:
- Employees
- Affiliates
- Professional advisers
- Payment processors
- Banks
- IT service providers
- Cloud storage providers
- Regulatory authorities
- Law enforcement agencies
- Courts of competent jurisdiction
- Auditors
- Insurance providers
Such disclosures shall only occur where necessary and lawful.
7. COOKIES & TRACKING TECHNOLOGIES
Our website may use:
- Cookies
- Pixels
- Analytics tools
- Session cookies
- Persistent cookies
- Advertising cookies
These technologies help us:
- Improve website functionality
- Understand visitor behaviour
- Enhance security
- Personalise user experience
Users may disable cookies through their browser settings, although some features may become unavailable.
8. DATA SECURITY
We implement reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Theft
- Alteration
- Disclosure
- Destruction
- Cyber attacks
Security measures may include:
- Encryption
- Firewalls
- Password protection
- Access controls
- Employee confidentiality obligations
- Regular security reviews
However, no method of electronic transmission is completely secure.
9. DATA RETENTION
Personal information shall only be retained for as long as necessary to:
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Protect our legitimate interests
Where retention is no longer necessary, personal information shall be securely deleted, anonymised, or destroyed.
10. YOUR RIGHTS
Subject to applicable law, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of personal information
- Withdraw consent
- Restrict processing
- Object to processing
- Request data portability
- Lodge complaints with the Nigeria Data Protection Commission (NDPC)
- Requests may be submitted using the contact details below.
11. INTERNATIONAL DATA TRANSFERS
Where personal information is transferred outside Nigeria, we shall ensure that appropriate safeguards are in place in accordance with applicable law to protect your personal data.
12. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 18 unless specifically stated.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required.
13. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for:
- Their privacy practices
- Their security measures
- Their content
Users should review the privacy policies of third-party websites before providing personal information.
14. MARKETING COMMUNICATIONS
Where permitted by law, we may send promotional communications regarding our services.
You may opt out at any time by:
- Clicking the unsubscribe link
- Contacting us directly
15. DATA BREACHS
In the event of a personal data breach, the Company shall:
- Investigate the incident promptly
- Take appropriate remedial measures
- Notify the Nigeria Data Protection Commission and affected individuals where required by law
16. CHANGES TO THIS POLICY
We reserve the right to amend this Privacy Policy at any time.
- Any material changes shall be communicated through:
- Our Website
- Customer Portal
- Other appropriate communication channels
Your continued use of our services after any changes constitutes acceptance of the revised Privacy Policy.
17. CONTACT US
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact: legal@updateng.africa
18. COMPLAINTS
If you believe your personal data has been processed unlawfully, you may first contact us using the details above.
If your concern is not satisfactorily resolved, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) in accordance with applicable law.
ACKNOWLEDGEMENT
By using our website, products, or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.